SL
Shene L

1 reviews | Active since Jul 2023

17 Jul 2023, 08:21

Cancelling Vumatel

We were without connectivity the whole weekend. We never miss payment and yet we have more downtime than anything else. Cancelling our contract. I also held on for 20mins on saturday only to be told the problem is with my ISP. ISP says its vumatel. Very frustrating

0
Replies (2)
Vumatel
Vumatel's reply21 Jul 2023, 10:13
Official
Good day Shene

Thank you for being in contact with us .Kindly note that we tried contacting you but the phone rang unanswered.
Please provide us with a convenient time to call so that we can assist.

Regards
The Vuma Team

Best regards,

SL
Shene L's update21 Jul 2023, 10:56
Reviewer Update
No use you phone now. The problem was sorted. Just utterly dissappointed