RF
Ryan F
1 reviews | Active since Feb 2020
11 Jan 2026, 17:44
Broken promises
After 6 days of no internet received a call from vumatel to say they would send a technician to repair fault on Sunday and will I be home. Waited the whole day even after phoning mweb and getting told they spoke to technician and they were on their way.
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Replies (3)RF
Ryan F's updateReviewer Update
12 Jan 2026, 17:07No I would be so lucky. Not even a call to say sorry we can't make it. Still no internet day 9.
RF
Ryan F's update12 Jan 2026, 17:07
Reviewer Update
No I would be so lucky. Not even a call to say sorry we can't make it. Still no internet day 9.
RF
Ryan F's updateReviewer Update
13 Jan 2026, 22:00Still no internet after 13 days. Not one phone call just promises via this chat. Mweb says it is not their fault it is Vuma that has not done their job. Who can I phone that will really care.
RF
Ryan F's update13 Jan 2026, 22:00
Reviewer Update
Still no internet after 13 days. Not one phone call just promises via this chat. Mweb says it is not their fault it is Vuma that has not done their job. Who can I phone that will really care.
RF
Ryan F's updateReviewer Update
17 Jan 2026, 09:03Still no internet. Vuma don' t care about customer service. Support staff unhelpful and can't help expect to escalate problems.
RF
Ryan F's update17 Jan 2026, 09:03
Reviewer Update
Still no internet. Vuma don' t care about customer service. Support staff unhelpful and can't help expect to escalate problems.