PV
Pieter V

1 reviews | Active since May 2023

23 May 2023, 08:51

Breach of contract - not even close to the 1000MB promised.

RATING STILL -100. 4 months not even close to the promised speed. Today's speed - down 262.74 up 162.30. Very clear indication of what they think of their customers.

0
Replies (4)
Vumatel
Vumatel's reply23 May 2023, 11:55
Official
Good day 
Kindly note that we have configured your line and connectivity is restored and stable on our end. Please reboot to reconnect and advise on your connection.


Kind Regards
The Vuma Team
PV
Pieter V's update23 May 2023, 12:03
Reviewer Update
rebooted as requested, re-testeted via speedtest.net. down 327.30 up: 215.86

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Vumatel
Vumatel's reply23 May 2023, 15:20
Official
Good day 
Kindly contact your ISP to assist log a Vumatel speed ticket, and provide the speed test. We will assist with your speed inquiry.


Kind Regards
The Vuma Team
PV
Pieter V's update26 Jul 2023, 08:40
Reviewer Update
Funny you should say that. I have done exactly that multiple time. HEARD NOTHING BACK. NO Communication. NO RESOLVING OF THE ISSUE!!!!!!!!!