Billing

Every month we have an issue with Vuma, where they switch off service on the last day of the month. I tried contacting their Facebook page and I was told to contact a service provider, another company that's apparently billing us. We were not aware that there's a different provider. And for any business, when it's a month contract it starts from the 1st to the 31st. Which is why we made out billing date the first of the month. This inconveniences is absurd and the fact that we haven't been able to get help for months is even crazier.