Billing 2 Accounts

Item: Vumatel
Rating: 1
Author: Marwan S

Vumatel has been billing me for two accounts. Have emailed and contacted the call center to clear problem up. They simply just cut of your line due to their mistake!! Where is the consumer/client comes first!!

Helpful (0)

Replies (3)

Marwan S's updateReviewer Update

17 Jan 2018, 10:48

I have been on the phone for 40 mins trying to get hold of the manager of the billing dept as they have issued me a ticket a week ago and nobody got back to me!!

Marwan S's update17 Jan 2018, 10:48

Reviewer Update

I have been on the phone for 40 mins trying to get hold of the manager of the billing dept as they have issued me a ticket a week ago and nobody got back to me!!

Vumatel's replyOfficial

18 Jan 2018, 17:49

Good day

We apologise for any inconvenience caused and understand your frustration. Kindly email us your address & contact details to *** so that we can assist you in getting this rectified.

Regards

The Vuma Team

Vumatel's reply18 Jan 2018, 17:49

Official

Good day

We apologise for any inconvenience caused and understand your frustration. Kindly email us your address & contact details to *** so that we can assist you in getting this rectified.

Regards

The Vuma Team

Vumatel's replyOfficial

18 Jan 2018, 17:49

Good day

We apologise for any inconvenience caused and understand your frustration. Kindly email us your address & contact details to *** so that we can assist you in getting this rectified.

Regards

The Vuma Team

Vumatel's reply18 Jan 2018, 17:49

Official

Good day

We apologise for any inconvenience caused and understand your frustration. Kindly email us your address & contact details to *** so that we can assist you in getting this rectified.

Regards

The Vuma Team