Billed for Upgrade I requested but did not receive

Billed for Upgrade I requested but did not receive... So I requested that my line be upgraded on the 12th of Jan via Axxess and once again Vumatel / Vuma Villages has *****ed me. I would phone and complain but they don't answer their phone so that just leaves me in a world of hurt again.

So now I will prob be paying for something until I move to another apartment and have the option of s different service provider as I have no choice at present.

People out there that have a choice. DON'T USE VUMATEL unless you have a choice. They really don't care - They get contracts for large residential complexes and property management groups like Baldwin where they are the exclusive service provider and because they have that monopoly and the users don't have a choice of providers they don't have to care about the quality of service they deliver. It is so bad. I have started looking for a different place to stay so that I can get away from them. Yup, their service is so bad that I need to move.