Beyond frustratingly pathetic experience bundled with lies and deceit

<p>Having spent 3 days, countless phone calls, and being pushed from pillar to post, dealing with bold-faced lies and having to follow up when they should be the ones following up. The worst offenders in my entire experience? Peter and his installations team. He went as far as telling me that there was a break in the fibre between my complex and the box outside, only for a contractor to point out that the fibre that was not transmitting was because they were trying the redundancy cable... and then, after promising to activate my line by COB today, I call at 17h45, only to be told he has left until Monday, leaving my line in "deployment" status...</p>