KJ
Kaveek J
1 reviews | Active since Sept 2011
04 May 2020, 11:50
Best Service & Quickest turnaround time
Best Service & Quickest turn around time - I had connectivity issues this morning. I logged a ticket and got a response less than 5 mins later. All very professional and courteous. Portia could not resolve the team and logged a ticket for Vumatel to check the line. The guys were at my gates before midday and resolved my issue within minutes. Considering I am working from home in the IT space, I really need my fibre connection and I am so grateful for this type of service, response time and overall pleasant experience.
Much much thanks to the team .. wish every other customer experience in SA was at this level #Bravo
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Replies (1)Vumatel's replyOfficial
04 May 2020, 13:54Good day Kaveek
Thank you for sharing your wonderful experience with us. We will share your review with the rest of the Team.
Regards
The Vuma Team
Thank you for sharing your wonderful experience with us. We will share your review with the rest of the Team.
Regards
The Vuma Team
Vumatel's reply04 May 2020, 13:54
Official
Good day Kaveek
Thank you for sharing your wonderful experience with us. We will share your review with the rest of the Team.
Regards
The Vuma Team
Thank you for sharing your wonderful experience with us. We will share your review with the rest of the Team.
Regards
The Vuma Team
