LM
Lebogang M

1 reviews | Active since Aug 2012

07 Mar 2021, 12:12

Be weary of Vumatel service

App**** for home fibre installation via Vodacom. Router was dropped off early in the week in less than 2 days after the application. Once Vumatel came as well, on a Wednesday, we were told activation would take place within 48 hours. Friday came and went. When Vodacom was contacted, the consultant said Vidacom never received any notification from Vumatel that installation took place. She then said we would be sorted after another 48 hours. Over 2 weeks later, still NO ACTIVATION meaning NO FIBRE connection

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Replies (1)
Vumatel
Vumatel's reply15 Mar 2021, 15:01
Official
Good day 

Kindly note that we tried calling you but there was no response. Please provide us with a convenient time to call so that we can assist.


Regards
The Vuma Team