Ban Fly Cool!

Hi vumatel,

I am writing to express my dissatisfaction I'm the service from Fly cool. My issue has been ongoing for 2 weeks now, I have been sending emails for the pass 5 days, and I am now being ignored. At no point can this be deemed okay and I think at some point your company will have to step in and assist with this as Fly cool is clearly a Fly by night business, they have no proper fault resolution process in place. All i want ia my money refunded, at this.ppomt they can keep their internet, but I dont think its okay to have customers pay for a service they did not receive. Please help!