LH
Louis H
1 reviews | Active since Sept 2019
09 Sept 2026, 13:06
Bad Vumatel
Extremely poor service. Vuma is preventing us to sign up with another ISP in another town after we relocated and cancelled with our previous ISP. Now Vuma is saying that they cant release the line because there is already a actice line. We send them multiple times the proof of cancellation. Vuma is useless.
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Replies (2)
Vumatel's replyOfficial
09 Sept 2026, 14:32Dear Louis Hattingh
Thank you for sharing your experience with us. Please accept our sincerest apologies for the poor service you experienced. We are truly sorry for the inconvenience this has caused.
This is not the standard of service we aim to provide, and we take your feedback very seriously. Kindly please confirm your address in order for us to assist. If you have been given a ticket number, please provide this to us.
Kind regards,
The Vuma Team
Thank you for sharing your experience with us. Please accept our sincerest apologies for the poor service you experienced. We are truly sorry for the inconvenience this has caused.
This is not the standard of service we aim to provide, and we take your feedback very seriously. Kindly please confirm your address in order for us to assist. If you have been given a ticket number, please provide this to us.
Kind regards,
The Vuma Team
Best regards,
Vumatel's reply09 Sept 2026, 14:32
Official
Dear Louis Hattingh
Thank you for sharing your experience with us. Please accept our sincerest apologies for the poor service you experienced. We are truly sorry for the inconvenience this has caused.
This is not the standard of service we aim to provide, and we take your feedback very seriously. Kindly please confirm your address in order for us to assist. If you have been given a ticket number, please provide this to us.
Kind regards,
The Vuma Team
Thank you for sharing your experience with us. Please accept our sincerest apologies for the poor service you experienced. We are truly sorry for the inconvenience this has caused.
This is not the standard of service we aim to provide, and we take your feedback very seriously. Kindly please confirm your address in order for us to assist. If you have been given a ticket number, please provide this to us.
Kind regards,
The Vuma Team
Best regards,
LH
Louis H's updateReviewer Update
09 Sept 2026, 15:03Hi
My adress is 19 Bushy rd, Golfpark Meyerton.
Wr are sitting without internet now for 14 days and i work from home.
So i am losing 14 days of income that i will never recover again.
This is not proper client service received from Vumatel.
My adress is 19 Bushy rd, Golfpark Meyerton.
Wr are sitting without internet now for 14 days and i work from home.
So i am losing 14 days of income that i will never recover again.
This is not proper client service received from Vumatel.
LH
Louis H's update09 Sept 2026, 15:03
Reviewer Update
Hi
My adress is 19 Bushy rd, Golfpark Meyerton.
Wr are sitting without internet now for 14 days and i work from home.
So i am losing 14 days of income that i will never recover again.
This is not proper client service received from Vumatel.
My adress is 19 Bushy rd, Golfpark Meyerton.
Wr are sitting without internet now for 14 days and i work from home.
So i am losing 14 days of income that i will never recover again.
This is not proper client service received from Vumatel.