MP
Megan P
1 reviews | Active since Apr 2021
03 Jun 2024, 08:51
Bad to none service
Bad service I paid my account but cannot connect my wireless devices as I never got a password. I have loged a ticket they never called or even email me the details yet they send me a email to inform my query has been resolved.
Helpful (0)
Replies (6)0
Replies (6)
Vumatel's replyOfficial
03 Jun 2024, 15:36Good day, Megan Park.
Thank you for getting in touch.
WiFi credentials have been sent to the number registered on the account.
Kind regards
The Vuma Team
Thank you for getting in touch.
WiFi credentials have been sent to the number registered on the account.
Kind regards
The Vuma Team
Vumatel's reply03 Jun 2024, 15:36
Official
Good day, Megan Park.
Thank you for getting in touch.
WiFi credentials have been sent to the number registered on the account.
Kind regards
The Vuma Team
Thank you for getting in touch.
WiFi credentials have been sent to the number registered on the account.
Kind regards
The Vuma Team
MP
Megan P's updateReviewer Update
03 Jun 2024, 15:40Nothing has been send to me on sms or on email I am still waiting. I still dont have the password to connect my wireless devices
MP
Megan P's update03 Jun 2024, 15:40
Reviewer Update
Nothing has been send to me on sms or on email I am still waiting. I still dont have the password to connect my wireless devices
MP
Megan P's updateReviewer Update
03 Jun 2024, 15:57It would help if your consultans can call me seeing that they dont answer any calls. All my calls are being dropped
MP
Megan P's update03 Jun 2024, 15:57
Reviewer Update
It would help if your consultans can call me seeing that they dont answer any calls. All my calls are being dropped
MP
Megan P's updateReviewer Update
03 Jun 2024, 16:05Why must I call when yall dont answer tge phone . Get ypur agent to call me on ***
MP
Megan P's update03 Jun 2024, 16:05
Reviewer Update
Why must I call when yall dont answer tge phone . Get ypur agent to call me on ***
MP
Megan P's updateReviewer Update
03 Jun 2024, 16:12I would like my money back as it is now 7days and I still dont have a password to connect my wireless devices
MP
Megan P's update03 Jun 2024, 16:12
Reviewer Update
I would like my money back as it is now 7days and I still dont have a password to connect my wireless devices
Vumatel's replyOfficial
04 Jun 2024, 09:46Thank you for your response.
We unfortunately would not be able to assist further regarding the account, only your ISP can assist.
We are an FNO (Fibre Network Owner), and our primary role is to provide and maintain the fibre infrastructure.
Kind regards
The Vuma Team
We unfortunately would not be able to assist further regarding the account, only your ISP can assist.
We are an FNO (Fibre Network Owner), and our primary role is to provide and maintain the fibre infrastructure.
Kind regards
The Vuma Team
Vumatel's reply04 Jun 2024, 09:46
Official
Thank you for your response.
We unfortunately would not be able to assist further regarding the account, only your ISP can assist.
We are an FNO (Fibre Network Owner), and our primary role is to provide and maintain the fibre infrastructure.
Kind regards
The Vuma Team
We unfortunately would not be able to assist further regarding the account, only your ISP can assist.
We are an FNO (Fibre Network Owner), and our primary role is to provide and maintain the fibre infrastructure.
Kind regards
The Vuma Team