Bad support team and terrible installation team.

Vumatel is an awful service provider and their help and support are absolutely useless. I had my Fibre box installed on Tuesday the 11th. The installation team that put the Fibre box in were excellent, but when it came to working on the outside infrastructure they never finished the job. They came, I met the new team and spoke to them, but they never finished the job. By Thursday I still wasn't online and I can't activate my internet package, because the Fibre line isn't done being set up. So I call the help line (first for webafrica, then Vumatel) they tell me sorry for the inconvenience the job will be done tomorrow, or that Friday. Friday comes and by the end of the day I phone again, they so oh no I'm sorry we have just arranged that they come tomorrow(Saturday). Monday comes, I'm still not online, I called again and apparently I'll be online tomorrow (not likely). The support offices aren't even in direct contact with the installation hlguys, they hav eto contact them through email.