BAD SERVICES

Hi,

I'm so annoyed with Vuma as I've subscribed with them since last month (7th July 2021) which I paid to get fibre by my house,till today no fibre being installed.

I've called their call center & customer care more than 50 times which they failed me to assist me with their project manager(Teboho Hlohlongoane) as he only rep**** to my mail once & when I keep on doing follow up he doesn't respond to my mails. Including the lady called Phumelele Sibisi who keep on promising & sending technicians to install fibre by my house but they fail due to the wire can't pass 3 houses. The simplest thing just to install only one pole is really an mentioned from Vuma or Britelink,so that their clients can enjoy.

I rather cancel & demand my money back as I'm not getting any joy from Vuma & destroys the relationship between me & Supersonic.