BAD SERVICE.CANCEL MY SUBSCRIPTION AN REFUND ME MY MONEY

I paid my subscription on the 26/04/2022 till today I’m offline. I have been sent from pillar to post and every agent ignores my text, I worked with Kevin who tried helping but didn’t succeed, Jennon ignored me an the other lady ignored me aswell . Their call centre is a nightmare you will call hold on the line for the hole day, I’m so tired I’m very tired ,