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buyisile D
1 reviews | Active since Mar 2015
07 May 2024, 14:27
Bad service,bad everything
13 days ago ,I paid for Vuma service "fiber" to be installed,no one is helping,I have been taken to piller to post,say one thing every day,I must wait to be called it's day 13 today,still waiting for that call,I'm spending more money on data instead of using the wifi,I'm very very unhappy annoyed,poor service very bad service
Helpful (0)
Replies (4)0
Replies (4)
Vumatel's replyOfficial
07 May 2024, 15:50Good day Buyisile
Thank you for taking our call earlier today. Please note that we have escalated your inquiry to our installation team to assist. We will revert once feedback is received as per the phone call.
Kind Regards
The Vuma Team
Thank you for taking our call earlier today. Please note that we have escalated your inquiry to our installation team to assist. We will revert once feedback is received as per the phone call.
Kind Regards
The Vuma Team
Best regards,
Vumatel's reply07 May 2024, 15:50
Official
Good day Buyisile
Thank you for taking our call earlier today. Please note that we have escalated your inquiry to our installation team to assist. We will revert once feedback is received as per the phone call.
Kind Regards
The Vuma Team
Thank you for taking our call earlier today. Please note that we have escalated your inquiry to our installation team to assist. We will revert once feedback is received as per the phone call.
Kind Regards
The Vuma Team
Best regards,
bD
buyisile D's updateReviewer Update
07 May 2024, 16:03My problem is you saying the same thing like yo r agents, you will get back at me ,when your installation team has rep****,it's been 13 days ,it's like a song to my ears 😡😡
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buyisile D's update07 May 2024, 16:03
Reviewer Update
My problem is you saying the same thing like yo r agents, you will get back at me ,when your installation team has rep****,it's been 13 days ,it's like a song to my ears 😡😡
bD
buyisile D's updateReviewer Update
08 May 2024, 22:23Still waiting for the response, it's was day 14 today,as your policy's says 2 to 14 days,I will get a response and fiber will be installed??
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buyisile D's update08 May 2024, 22:23
Reviewer Update
Still waiting for the response, it's was day 14 today,as your policy's says 2 to 14 days,I will get a response and fiber will be installed??
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buyisile D's updateReviewer Update
08 May 2024, 22:23If you can't help me ,can I have my money back please 🙏🙏
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buyisile D's update08 May 2024, 22:23
Reviewer Update
If you can't help me ,can I have my money back please 🙏🙏