FL
Frikkie L

1 reviews | Active since Oct 2009

27 Nov 2018, 11:23

Bad service, turn away and run

Hi have been without internet for 3 weeks, every time I call I get the same answer we will escalate, and then nothing. I can’t believe the service of this company!! So you don’t have a working service for 3 weeks spend hours of your time on phone calls and then you are still forced to pay!!!

0
Replies (2)
Vumatel
Vumatel's reply27 Nov 2018, 15:24
Official
Good day
Please accept our sincere apologies for the service you have received,.Kindly note that your query has been escalated to our installations team for further assistance.

Regards
The Vuma Team
FL
Frikkie L's update27 Nov 2018, 15:26
Reviewer Update
No I don’t not find it in order that is what everybody has been telling me for 3 weeks, we are escalating eand will provide you with feedback and I’m still waiting!!!