TM
Thando M
1 reviews | Active since Feb 2021
18 Dec 2024, 08:43
BAD SERVICE, SO DISAPPOINTING
i am so disappointed at the Vuma service as a 1st time client. i app**** for Vuma fibre, they came to install and they promised i will get the password in few hours and i got none. They came again following day to change the router and also i was promised password will be sent to me in 2 hours till to date...installation happened on Saturday and i am writing today on a Wednesday with no positive feedback. i am extremely disappointed, what a bad service
Helpful (0)
Replies (1)0
Replies (1)TM
Thando M's updateReviewer Update
18 Dec 2024, 11:08after paying i had to wait for the scheduled date which i had no problem with, my problem starts when the router has been installed and no activation has been done, whose fault is that?, what annoys me the most is that you leave the router no communication or whatsoever, until i had to ask...you guys need to do better, this is really annoying, worse for a first time client. ALSO you telling me to wait for the 22nd..that too is part of a bad service
TM
Thando M's update18 Dec 2024, 11:08
Reviewer Update
after paying i had to wait for the scheduled date which i had no problem with, my problem starts when the router has been installed and no activation has been done, whose fault is that?, what annoys me the most is that you leave the router no communication or whatsoever, until i had to ask...you guys need to do better, this is really annoying, worse for a first time client. ALSO you telling me to wait for the 22nd..that too is part of a bad service