Bad service provider mweb and vumatel
The most horrible service provider . My line has been off for 8 days I call daily and they give me excuses every day and they never give me a solution. They will accuse mweb and mweb will do like wise. I m seating and waiting for them to call . me and fix the issue but nothing is being done. Yet I m paying over R500 every month for the service. They will ask the number and names of the equipment installed and after tell u there is nothing they can do on their side it’s not them is mweb and mweb will tell u is not them it’s vumatel. They will tell u it’s takes 3 to 6 days to fix and my issues is going on the 8 day since I started reporting the issue last Saturday today nothing is resolved
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Replies (1)Vumatel's replyOfficial
11 Apr 2020, 14:56Good day Marcia
Thanks for making contact with us.
Kindly note that we have responded to your Facebook posts and a technician will make contact with you to further assist.
Kind regards
The Vuma Team
Thanks for making contact with us.
Kindly note that we have responded to your Facebook posts and a technician will make contact with you to further assist.
Kind regards
The Vuma Team
Vumatel's reply11 Apr 2020, 14:56
Official
Good day Marcia
Thanks for making contact with us.
Kindly note that we have responded to your Facebook posts and a technician will make contact with you to further assist.
Kind regards
The Vuma Team
Thanks for making contact with us.
Kindly note that we have responded to your Facebook posts and a technician will make contact with you to further assist.
Kind regards
The Vuma Team
