Bad service provide VUMATEL
Vumatel has been down for 7 day plus and have been falsely promising they would restore service We have called them 12 times and they have not provided an answer for the down time . We have pleaded for resolve and receive nothing but disregard from their service provide. I would really not want to work with the provider.
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Replies (4)0
Replies (4)'s updateReviewer Update
04 Nov 2024, 15:57I cannot accept that you have not resolved or have a resolve for this problem after seven days. Additional you do not find it necessary to communicate the turn around time . Please do not send me a generic response that means nothing to the solution. I need to know when and why it's taking this long.
's update04 Nov 2024, 15:57
Reviewer Update
I cannot accept that you have not resolved or have a resolve for this problem after seven days. Additional you do not find it necessary to communicate the turn around time . Please do not send me a generic response that means nothing to the solution. I need to know when and why it's taking this long.
's updateReviewer Update
04 Nov 2024, 16:05In additional there are other residents in the area linked to Vumatel whom have restored lines. There was communication indicating that 90 percent of the users are up and running . Why are we still suffering an outage. I need specific feedback urgently. I am posting on Dirk your CEO page regarding this outage.
's update04 Nov 2024, 16:05
Reviewer Update
In additional there are other residents in the area linked to Vumatel whom have restored lines. There was communication indicating that 90 percent of the users are up and running . Why are we still suffering an outage. I need specific feedback urgently. I am posting on Dirk your CEO page regarding this outage.
's updateReviewer Update
04 Nov 2024, 19:44I cannot accept repairs are currently in process when you have such inconsistencies and in accurate information that you feeding me . Please get problem resolved by tomorrow . I am in direct communication with you CEO whom I have copied all this communication too.
's update04 Nov 2024, 19:44
Reviewer Update
I cannot accept repairs are currently in process when you have such inconsistencies and in accurate information that you feeding me . Please get problem resolved by tomorrow . I am in direct communication with you CEO whom I have copied all this communication too.
's updateReviewer Update
04 Nov 2024, 19:45Please note I have started copying your communication since we started to the BCCSA. Which you are accountable too.
's update04 Nov 2024, 19:45
Reviewer Update
Please note I have started copying your communication since we started to the BCCSA. Which you are accountable too.