Bad Service , No Feedback
Been waiting for our Fibre coverage to go active, current date 19/03/2018.
See email Bellow:
Hi Dean
Thank you for your email,
Thank you for bringing this to our attention I have sent this query through to the relevant department and we will try resolve this issue as soon as possible so you may place your installation order.
Regards
The Vumatel Team
On Thu, Feb 1, 2018 at 9:15 AM wrote: Hi, I would like to order a fibre installation however my complex is not listed on your website. Complex name: Glen Abbey Unit 40. Clossest Corner: Cnr. Marvo Ave. & 5th Street Closest Physical Address: 504 5th street Florida Glen Roodepoort Google Maps: ********** ********** ,27. ********** ,19z/data=!3m1!4b1!4m6!3m5!1s0x0:0x0!7e2!8m2!3d-26. ********** !4d27. ********** Please Advise. Kind Regards
I have still not received any further information from Vumatel, it has been over a month now and I still cannot order our Fibre Line.
Good day Dean,
Thanks for taking my call, we truly apologise for this, we have escalated your issue to our Sales department and they will make contact with you to assist.
Kind regards,
The VUMA Team
Best regards,
Good day Dean,
Thanks for taking my call, we truly apologise for this, we have escalated your issue to our Sales department and they will make contact with you to assist.
Kind regards,
The VUMA Team
Best regards,
Good day Dean
Thank you very much for taking my call today. I am glad that everything has been resolved and that you are now waiting for the router from your ISP. I will now be closing off the review on my side.
I hope you find the above in order.
Kind Regards
Grace Molale
The Vuma Team
Best regards,
Good day Dean
Thank you very much for taking my call today. I am glad that everything has been resolved and that you are now waiting for the router from your ISP. I will now be closing off the review on my side.
I hope you find the above in order.
Kind Regards
Grace Molale
The Vuma Team
Best regards,