JS
Jackie S

1 reviews | Active since Oct 2023

03 Oct 2023, 15:43

BAD Service from Vumatel

GoodDay Vumatel is the WORST Business I've ever delt with...we have upgraded our WifiSpeed from 20 to 40 n few months ago...the Speed still doesn't even reach 20 after the upgrade...they sent you from *pillar to post" or everytime we contact them...they would say "we waiting for feedback from the team" the worst part is we pay them accidentally twice for one month...they just don't give back our R480 extra we paid...it's excuse upon excuse...we are paying for something we don't get for months now...we just don't know what to do anymore☹️

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Replies (2)
JS
Jackie S's update04 Oct 2023, 15:10
Reviewer Update
It doesn't help ISP to Vumatel...Vumatel to ISP I am fed up...I'm now going to report you're people and your ***** "Business" to the Ombudsman and Competition Commission...you make people to pay for something they're don't get that's ******* 😡😡😡
JS
Jackie S's update04 Oct 2023, 15:12
Reviewer Update
You DON'T even "maintain" the Fibre because I still don't get what I pay for... upgraded from 20 to 40 but don't even get 20....who are you're trying to fool😡😡😡