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Desiree D

1 reviews | Active since Apr 2018

13 Apr 2018, 13:03

Bad service from Vumatel

Logged a call 2 days ago to repair our fibre. Was told their response time to come out would be 24-48 hrs. 48 hrs up.... I called now only to get told they will call me to set up an appt to come out! Not acceptable! Can someone helpful from Vumatel please assist!

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Replies (1)
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Desiree D's update13 Apr 2018, 16:00
Reviewer Update
Good day It's difficult trying to get hold of the same person (I think it was Grace) who left a message, when I get given the call centres number. Held on for 15 mins .... no one came back to me. Please call again My ticket number is 71665 Thank you