TQ
Thandokazi Q
1 reviews | Active since Jul 2020
19 Feb 2025, 12:19
BAD SERVICE FROM THEIR TECHNICIANS TO THE CONNECTING YOU HORRIBLE!
One is generous! Technicians came to my place yesterday and asked for coffee and I told them I do not have, they continued to ask for cooldrink and then water. After they had **** and said all is in order, no internet connection whatsoever I don't know if it's because I didn't share my groceries with them. I opted in giving them sweets because the one technician spotted them in my kitchen. Now I am sitting with no connection, empty promises that I will receive a call and nothing! Mind you I am a new customer!
Helpful (0)
Replies (2)0
Replies (2)Vumatel's replyOfficial
19 Feb 2025, 14:17Good day Thandokazi Qupe,
Thank you for getting in touch.
We are truly sorry to hear about your experience, we have escalated the issue to our installations partner to assist.
Kind regards
The Vuma Team
Thank you for getting in touch.
We are truly sorry to hear about your experience, we have escalated the issue to our installations partner to assist.
Kind regards
The Vuma Team
Vumatel's reply19 Feb 2025, 14:17
Official
Good day Thandokazi Qupe,
Thank you for getting in touch.
We are truly sorry to hear about your experience, we have escalated the issue to our installations partner to assist.
Kind regards
The Vuma Team
Thank you for getting in touch.
We are truly sorry to hear about your experience, we have escalated the issue to our installations partner to assist.
Kind regards
The Vuma Team
TQ
Thandokazi Q's updateReviewer Update
19 Feb 2025, 14:20You have been saying this so no I don't believe you.
TQ
Thandokazi Q's update19 Feb 2025, 14:20
Reviewer Update
You have been saying this so no I don't believe you.
