CF
Celeste F
1 reviews | Active since Feb 2020
05 Apr 2024, 15:36
Bad service
Horrible service, internet been off dince the 1 April and I paid my account
All I keep getting is it's been escalated to a technician.
And then I get an email saying the technician was at my house and couldn't find the problem so a senior will look. Into it. (there was no technician at my place)
I would not recommend them at all
Helpful (0)
Replies (2)0
Replies (2)
Vumatel's replyOfficial
05 Apr 2024, 17:43Good day
Celeste thank you for taking our call.please note that we have escalated your ticket to our support team.
Regards
The Vuma Team
Celeste thank you for taking our call.please note that we have escalated your ticket to our support team.
Regards
The Vuma Team
Vumatel's reply05 Apr 2024, 17:43
Official
Good day
Celeste thank you for taking our call.please note that we have escalated your ticket to our support team.
Regards
The Vuma Team
Celeste thank you for taking our call.please note that we have escalated your ticket to our support team.
Regards
The Vuma Team
CF
Celeste F's updateReviewer Update
12 Apr 2024, 09:52Fixed the issue on Saturday, just for the Wifi to go off again on Wednesday.
How am I paying for a monthly service when I inky have internet certain days of the month and have to pay extra out to buy data in order to get my work done.
Now the wifi name is not picking up at all on any of my devices. I'm canceling this service
How am I paying for a monthly service when I inky have internet certain days of the month and have to pay extra out to buy data in order to get my work done.
Now the wifi name is not picking up at all on any of my devices. I'm canceling this service
CF
Celeste F's update12 Apr 2024, 09:52
Reviewer Update
Fixed the issue on Saturday, just for the Wifi to go off again on Wednesday.
How am I paying for a monthly service when I inky have internet certain days of the month and have to pay extra out to buy data in order to get my work done.
Now the wifi name is not picking up at all on any of my devices. I'm canceling this service
How am I paying for a monthly service when I inky have internet certain days of the month and have to pay extra out to buy data in order to get my work done.
Now the wifi name is not picking up at all on any of my devices. I'm canceling this service