Bad service can never be this bad!

Item: Vumatel
Rating: 1
Author: Kennedy G

I’ve been without service for a week now. Technicians came to reinstall today and they did a cross patch and connected my fibre to the wrong house. Another week will go by without help from Vumatel or Home Connect, I’ve never received such terrible service in my entire existence. Both companies are bad!

Helpful (0)

Replies (2)

Vumatel's replyOfficial

29 Nov 2022, 09:52

Good day

We apologize for the experience thus far.
Please note that we have escalated your inquiry to our installation team to assist. We will revert once feedback is received.

Kind Regards
The Vuma Team

Vumatel's reply29 Nov 2022, 09:52

Official

Vumatel's replyOfficial

29 Nov 2022, 10:09

Good day

Hope this email finds you well.
Please note that there is a schedule change in the area leading to an outage. We will revert once feedback is received.

Kind Regards
Zoleka Guca

Vumatel's reply29 Nov 2022, 10:09

Official

Good day

Hope this email finds you well.
Please note that there is a schedule change in the area leading to an outage. We will revert once feedback is received.

Kind Regards
Zoleka Guca