BM
Bongeka M

1 reviews | Active since Dec 2018

28 Nov 2023, 09:36

Bad service by Vumatel

Since last week Friday afternoon I don’t have network so I reported my problem immediately and only got response on Monday morning and nothing has been done yet am still without network and u can’t even call their call center and talk to someone directly it’s only WhatsApp where you are assisted by a robot

0
Replies (1)
BM
Bongeka M's update29 Nov 2023, 09:10
Reviewer Update
Good day Vumatel
Am still without connection it is now the 5th day and there’ has been no communication from you guys. Since I reported this on Friday I would like to know when will this be fixed and since we paid the full month subscription we will be compensated for these days without connection