TM
Tumelo M

1 reviews | Active since Oct 2019

12 Nov 2019, 09:17

Bad service by Sandy Molepo-Vumatel

Vumatel has captured my address as unit 5 instead of unit 50. Now I need to migrate to another ISP but they cannot do that as the address shows that I dont have a line. All that vuma tel needs to do is to update my adress to the correct address instead I get a Sandy Molepo whospeaks to me with attitude, very defensive and argumentative. This has been a back and forth for over a week . Talk about Bad service

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Replies (1)
Vumatel
Vumatel's reply12 Nov 2019, 18:44
Official
Good Evening Tumelo 

We trust that you are well. 

We truly apologise for the experience you have had with us. We have sent an email to the team to assist. 

We hope you find the above in order 

Kind Regards 
The Vuma Team