BAD SERVICE AND BAD LINES!!

Our account is prepaid so we were told that the data line gets cut off after 28 days,so we got cut off on the 22nd I think and before our next payment we decided to change our tarrif to debit order.On the 25th we made an online Payment as instructed by them hoping that our line would be reinstated.We called on the 26th to no avail,till we called again today and we were put on hold for like 15mins.We called again and spoke to Tshegofatso Molefe who tried her best to help,so she did confirm that our payment is reflecting but she couldnt activate the line .She then gave us a Callcenter number ,which also is not going through.The issue here is their bad service and we are not going to get compensated yet we already paid for their services.We also have days where the line is down with no communication ,yet they are quick to cut the lines.