Bad service a **** of a network

I've been using this service for a year now, and one recurring issue is slow internet at the end of the month, like a queue at a bank. Recently, I've been without internet for four days, and since I work from home, I've had to make alternative arrangements, despite always paying on time.

The latest excuse is that "Khayelitsha is a risky part of the city, and technicians are scared." It's ironic because they had no problem installing the service and signing me up, fully aware of my location. I'm so sick and tired of this company. I'm definitely moving to Rain.