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JL
Jan L

1 reviews | Active since Jan 2023

25 Jan 2023, 15:33

Bad Service

Since the 22 Jan no response. Just wait everytime another 24hrs. This has been going on and and on we are now 25 Jan the afternoon and still no results

0
Replies (10)
JL
Jan L's update25 Jan 2023, 15:47
Reviewer Update
From the 22 of January we have no internet (Afrihost) and they say the fault is Vumatel and a ticket gets issused and wait 24hrs. After 24hrs still not working and another ticket gets issused and another 24hrs and still nothing. This has been going on till now and we are still waiting again. I have plugged my laptop in and it shows "Default Gateway and then blank apparently there should be a IP no
We stay in Don Diego No 2, Video Str, Radiokop, Roodepoort and my cell is ***
I really hope you can help
JL
Jan L's update26 Jan 2023, 10:04
Reviewer Update
It is 2 Don Diego
JL
Jan L's update26 Jan 2023, 10:04
Reviewer Update
2 Don Diego. Video Street. Radiokop
Vumatel
Vumatel's reply26 Jan 2023, 13:51
Official
Good day 
Please note that we have configured your line and connectivity is restored and stable on our end. Kindly reboot to reconnect and advise if your connection has been restored.


Kind Regards
The Vuma Team
JL
Jan L's update26 Jan 2023, 13:56
Reviewer Update
Still not working
JL
Jan L's update26 Jan 2023, 14:02
Reviewer Update
Sorry it just came on. Thank you
Vumatel
Vumatel's reply27 Jan 2023, 08:12
Official
Good day 
Pleased to hear that your inquiry has been resolved.



Kind Regards
The Vuma Team
Vumatel
Vumatel's reply27 Jan 2023, 08:25
Official
Good day 
Please advise if your Vumatel device is powered on.


Kind Regards
The Vuma Team
JL
Jan L's update27 Jan 2023, 10:28
Reviewer Update
Device is on. Thank you everything is working fine
Vumatel
Vumatel's reply27 Jan 2023, 14:11
Official
Good day 
Pleased to hear that your inquiry has been resolved.


Kind Regards
The Vuma Team