Bad service

Yesterday for the first time on day 8 that I payed and fibre was never activated. A vuma representative callen me, with a bad attitude that was clear that he does not want to hel me said....i quote ' do not tell me about your frastration about the service, remembe you did not pay your money to me' I am going to the bank to change my card details so that this payment that was activated only today will be the last one. The road ends this month. Listen to the call. The time was 14:48 . 27/02