BAD SERVICE

Vumatel Fibre was supposed to be installed on Friday 12/11/2021. Installation was outsourced to Britelink. When Britelink had to install, they installed at a different location. Far from where I stay. Now, the Vumatel Fibre is active but not installed in my house. I’ve been trying to contact Home Connect my ISP, they also are puzzled and haven’t given any feedback as yet. I am bitterly disappointed with the service I have received from all three companies namely, Britelink, Vumatel and Home Connect. I wait on the call for more than 10 minutes to get assistance but nothing. I spoke to agents such as Lihle Titi, Sibongile, Phumele, Ammy and Neels Barnard but no one is assisting Me. Itumeleng from coordination was supposed to call but he hasn’t as well.