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Linda X

1 reviews | Active since Jan 2025

21 Jan 2025, 16:07

bad service

i have not had connection for the past 2 day and had escalated tickets ***6 and ***1 no one call yet my queries are closed as resolved ..i am unable to work at home who will reimburse my days

0
Replies (7)
Vumatel
Vumatel's reply21 Jan 2025, 16:57
Official
Good day Linda 

Please note that the ticket has been assigned to our support team to assist. We will revert once feedback is received.

Kind Regards
The Vuma Team
LX
Linda X's update21 Jan 2025, 17:08
Reviewer Update
it has been assigned since yesterday so currently yo are not telling me anything different
Vumatel
Vumatel's reply21 Jan 2025, 20:23
Official
Good day Linda 

We apologize for the delay in response. Please note that we have requested urgent feedback from the team . We will revert once feedback is received.

Kind Regards
The Vuma Team
LX
Linda X's update21 Jan 2025, 21:27
Reviewer Update
still no feedback
LX
Linda X's update21 Jan 2025, 21:51
Reviewer Update
apparently my ticket was closed a resolved at 7pm yet you are saying urgent feedback and reverting at 20:23
LX
Linda X's update22 Jan 2025, 09:33
Reviewer Update
i have a new ticket AGAIN ***4...I NEED COMPENSATION FOR THE 4 DAYS AS I AM UNABLE TO WORK
Vumatel
Vumatel's reply22 Jan 2025, 14:23
Official
Good day Linda

Please note that the ticket has been closed and sent back to the ISP, as connectivity has been resolved. Kindly advise if you are still experiencing issues with your connection.

Kind Regards
The Vuma Team