MM
Musa M

1 reviews | Active since Nov 2019

19 Mar 2024, 06:29

Bad service

I'm sick and tired of vuma a company that's works only with landline they don't answer the phone my fibre it's paid and showing red button can this be fixed my number ***

0
Replies (8)
MM
Musa M's update19 Mar 2024, 11:18
Reviewer Update
No phone call from vuma till now, I tried to call them they don't pick up phone I spoke to Aydon he or she is not sure I think vuma it's high time to stop robbing people with no good customer service the whole soweto it's using vuma but the service it's very bad
MM
Musa M's update19 Mar 2024, 14:18
Reviewer Update
Ref ***2 I don't know how you run a business I can be able to communicate with you via hellopeter, you can't even call me bad service ever
MM
Musa M's update20 Mar 2024, 06:23
Reviewer Update
Can someone somewhere help me to get hold of vuma with their bad customer service no one to assist
MM
Musa M's update20 Mar 2024, 10:22
Reviewer Update
It's more than 30 hours with no respond from vumatel, I call them they told me they also don't know why they technician is not calling me can hellopeter assist me I never receive any call from them I'm so frustrated can they refund me back plz
MM
Musa M's update20 Mar 2024, 10:46
Reviewer Update
But seriously it's more than what I customer can wait can you refund me the money of the day I'm not using the internet I report but no assist in all your contacts what kind of customer service
MM
Musa M's update20 Mar 2024, 13:57
Reviewer Update
For how long will this be resolve if it's was another network hardly 2 hrs will be solved
MM
Musa M's update20 Mar 2024, 14:07
Reviewer Update
I'm doing follow up on watsup chat with Muziwakhe he just blue tick me no response is there customer service at vuma because no one seems to have one
MM
Musa M's update21 Mar 2024, 12:11
Reviewer Update
I real don't know now what to do do it's more than 72hrs with no internet no assist can I have my money back and cancel this nonsense