Bad Service

Item: Vumatel
Rating: 1
Author: Mervin Q

I logged a complain a month ago with Vumatel . The same is happening this month ,as a company like Vumatel who dont have a Customer Care number and if you use the whatsapp or email they take days to respond to your messages .They dont notify you about when service will be terminated and I have ask them for a debit order with no success .Can someone of Vumatel call me on ***

Helpful (0)

Replies (3)

Mervin Q's updateReviewer Update

11 Apr 2023, 13:57

4 DU PREEZ PLACE ,KLIPSPRUIT-WEST ,EXT 1..1811
CAN YOU PLEASE PROVIDE ME WITH EASY PAY NUMBER , TEL ***....MONRAY QUINN

I MISSED YOUR CALL AS I AM WORKING IN CUSTOMER CARE .I TRIED CALLING BACK BUT TO NO AVAIL.

Mervin Q's update11 Apr 2023, 13:57

Reviewer Update

Mervin Q's updateReviewer Update

11 Apr 2023, 16:04

They not responding !!!!!!!!!

Mervin Q's update11 Apr 2023, 16:04

Reviewer Update

They not responding !!!!!!!!!

Vumatel's replyOfficial

12 Apr 2023, 09:11

Good day Mervin Q

Thank you for your response.

We, unfortunately, do not have access to your payment profile and only your ISP can assist with a payment link.

Kind regards
The Vuma Team

Vumatel's reply12 Apr 2023, 09:11

Official

Good day Mervin Q

Thank you for your response.

We, unfortunately, do not have access to your payment profile and only your ISP can assist with a payment link.

Kind regards
The Vuma Team