HH
Hanno H
1 reviews | Active since Feb 2012
10 Jul 2024, 16:23
BAD SERVICE
I have been waiting since 3 July for a new installation. This afternoon I was informed that my order shows installed and activated.... there's even a line /FSAN number. This after someone made contact but never visited my house to do an installation.
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Replies (2)
Vumatel's replyOfficial
10 Jul 2024, 16:53Good day Hanno
Please note that we have escalated your inquiry to our installation team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Please note that we have escalated your inquiry to our installation team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Vumatel's reply10 Jul 2024, 16:53
Official
Good day Hanno
Please note that we have escalated your inquiry to our installation team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Please note that we have escalated your inquiry to our installation team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
HH
Hanno H's updateReviewer Update
15 Jul 2024, 08:37Technician was at house to install ONT, but service is still not active. When will this be resolved?
HH
Hanno H's update15 Jul 2024, 08:37
Reviewer Update
Technician was at house to install ONT, but service is still not active. When will this be resolved?