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Patience M
1 reviews | Active since Dec 2022
19 Jan 2026, 13:42
Bad service
Very bad customer care from vumatel, logged a call since Saturday, I was told technician will call me on Sunday to resolve the issue is now Monday afternoon, when I call their customer service, am told there's nothing they can do.i should wait.i skipped work thinking they will come,I've used all their communication channels with no Luck.
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Vumatel's replyOfficial
20 Jan 2026, 17:20Good day Patience.
Thank you for getting in touch with us.
Apologies for the inconvenience caused.
Our installation department has advised that a team was on site to resolve the matter, and your internet connection has been restored.
Should you require any further assistance, feel free to reach out to us.
Kind regards,
The Vuma Team.
Thank you for getting in touch with us.
Apologies for the inconvenience caused.
Our installation department has advised that a team was on site to resolve the matter, and your internet connection has been restored.
Should you require any further assistance, feel free to reach out to us.
Kind regards,
The Vuma Team.
Vumatel's reply20 Jan 2026, 17:20
Official
Good day Patience.
Thank you for getting in touch with us.
Apologies for the inconvenience caused.
Our installation department has advised that a team was on site to resolve the matter, and your internet connection has been restored.
Should you require any further assistance, feel free to reach out to us.
Kind regards,
The Vuma Team.
Thank you for getting in touch with us.
Apologies for the inconvenience caused.
Our installation department has advised that a team was on site to resolve the matter, and your internet connection has been restored.
Should you require any further assistance, feel free to reach out to us.
Kind regards,
The Vuma Team.