CM
Calvin M
1 reviews | Active since Dec 2024
07 Oct 2025, 15:53
Bad service
Very annoying and disappointing service. Vumatel never provides updates or resolutions when a cable fault occurs. It’s been two days since the issue started, and there’s still no clear communication or resolution.
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Replies (2)CM
Calvin M's updateReviewer Update
08 Oct 2025, 11:23I’ve been in contact with the ISP, all they can say is that there is nothing they can do as the issue is with you guys and it’s been 3 days now without any resolution how frustrating and unreliable your services are it’s really unfair. Even the link you’ve just shared to download the App is not functional🤒
CM
Calvin M's update08 Oct 2025, 11:23
Reviewer Update
I’ve been in contact with the ISP, all they can say is that there is nothing they can do as the issue is with you guys and it’s been 3 days now without any resolution how frustrating and unreliable your services are it’s really unfair. Even the link you’ve just shared to download the App is not functional🤒
CM
Calvin M's updateReviewer Update
08 Oct 2025, 15:02There has been an ongoing internet outage for three days now, and the service has proven to be both unreliable and frustrating—especially for those of us who work from home. It’s unacceptable to go this long without access to an essential service that we pay for.What’s even more concerning is that while Webafrica remains without signal, Mweb—operating under the same Vumatel network—has full connectivity. Yet, Webafrica continues to report a general outage in the area. This lack of clarity and accountability is extremely disappointing
CM
Calvin M's update08 Oct 2025, 15:02
Reviewer Update
There has been an ongoing internet outage for three days now, and the service has proven to be both unreliable and frustrating—especially for those of us who work from home. It’s unacceptable to go this long without access to an essential service that we pay for.What’s even more concerning is that while Webafrica remains without signal, Mweb—operating under the same Vumatel network—has full connectivity. Yet, Webafrica continues to report a general outage in the area. This lack of clarity and accountability is extremely disappointing