Bad product. Worse service!

I signed up with MWEB and Vumatel two months ago for fibre to my home. It has taken 6technicians to install it and i still have no fibre and internet services! Money was taken from my account for a service in yet to receive and customer care are inefficient and *****. Been promised call backs from them countless times and still waiting!! Costing me more to constantly call them only to be told a whole of *******! I want my money back