Bad experience- installation and maintenance issues

Went and paid on the 1st of November 2024 at pep cell then spoke to an agent via web Africa to state that I have paid and that they should put me in the queue for installation, 1 week later the installation team came through and then told me that they don’t have enough cables to make the installation that they’ll come back again the next day with proper cables, next day we waited waited they never showed up, then went to 12 Roosevelt at one of the vuma offices and the lady also spoke to an agent via Web Africa, then 3 days later the installation team came but different people this time, they installed for us but did it differently from other projects, on Monday morning I asked the guy who installed for us for the password and WiFi name he then gave it to me then it worked for only 4 hours max, then the red light was on I was told to switch it on and off and still no difference, then again went and spoke to an agent via web Africa and told me they’ll send down a team, I’ve been getting emails from vuma saying they scheduled an appointment for the installation team to come, this was scheduled for Saturday no one showed then scheduled for Sunday same story then again the date was moved to Monday and still no show. Honestly vuma this is bad experience as a first time customer I recommend you do better!