CK
Constance K

1 reviews | Active since Jul 2022

30 Jul 2022, 14:27

Bad experience from a boy called Sakhe and his colleagues

I am so disappointed in the customer service of Vumatel, the boy who was sent activate my router was very disrespectful. He just came in banging doors and left without saying a word! I asked if he was done with the activation Sakhe and the other boy he was with just left without a word. I called customer service to ask for his name and Surname and the customer service representative said he does not know Sakhes Surname. They're very *********** and rude. All in all I would not recommend their services to anyone!!

0
Replies (1)
Vumatel
Vumatel's reply01 Aug 2022, 07:41
Official
Good day Constance 

Thanks for making contact with us.
We truly apologize for the experience thus far. How can we assist to better your customer exprience.

Kind Regards
Vuma Team