1 reviews | Active since Nov 2024
Bad experience
I'm extremely disappointed with the service I received from my internet service provider. For 3 weeks, I had no WiFi, which significantly impacted my work and personal life. Despite the extended outage, I was still expected to pay the full bill for the month. To add insult to injury, the complaints and billing team were unresponsive and unhelpful, frequently dropping calls and failing to address my concerns.
This experience has left a sour taste in my mouth, and I'm reconsidering my subscription with this provider. Reliable internet access is essential in today's digital age, and it's unacceptable for a service provider to fail to deliver on their promises. I hope others will take note of my experience and think twice before choosing this provider.
We apologise for the exprience thus far. Please note that we have escalated your inquiry to our support team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
We apologise for the exprience thus far. Please note that we have escalated your inquiry to our support team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
