Bad experience

Sick and tired of waiting for my services to be installed for over a month. Signed up with WebAfrica on the 28/02/2022 and ever since then my life has been a nightmare with back and forth situations from these people.. First it was I have a missing address and I have to wait 7 business days, after a long two weeks no response.. I then phone the ISP again and had to go through the same process, thereafter on Monday pass I had to call WebAfrica again to find out what is happening and was told I have a duplicate order because of the address not being registered with Vumatel. This don't even make sense because the people that lived at the address before us had a service so how could it be a missing address ? And to top it all off they were told by their ISP Cool Ideas that they should take the box with them? Does this even make sense because the box belongs to the premises! I need this sorted ASAP as I work from home and can't afford to buy data anymore to Hotspot whole time. Today is the day I was told it will be sorted but still no updates, wow!