BAD EXPERIENCE COMPANY

I've never experience such bad customer service from a company like vuma I've had a bad connection since on Sunday 3 November 2024 at around 9h30pm and till today I haven't been assisted and the company just sends u to their chat bot where you don't even get assisted yet u have paid fully for the services but then u can't enjoy the benefits and which could be that they are ******** to assist clients people around my area have a good connection and when I call in for assistance I'm taken from pillar to post today at around 9h20 I received a call from one of their agents and they still didn't help me in any way