DM
Donald M
1 reviews | Active since Dec 2025
13 Jan 2026, 11:29
Bad customer service. The finance department are not doing their work. I have been double debited and no one is solving this matter
Vumatel tell have no better customer service. They have negative attitude on customer service. I don't know if the Ceo or Cfo are aware of this service. I can't log a complain on the 2nd of January and not been solved on the 14th January.
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Donald M's updateReviewer Update
13 Jan 2026, 14:54You guys debited directly from my credit card on the 1st of January. So how will send a proof of payment if you are the one debited. And this thing of 15 days i am not accepting it. I have logged the compain on the 3rd of January and now u are telling me about 15days?
DM
Donald M's update13 Jan 2026, 14:54
Reviewer Update
You guys debited directly from my credit card on the 1st of January. So how will send a proof of payment if you are the one debited. And this thing of 15 days i am not accepting it. I have logged the compain on the 3rd of January and now u are telling me about 15days?