JF
Jean-ann Fortuin
1 reviews | Active since Aug 2021
02 Aug 2023, 14:01
Bad customer service
Your customer zone states nicely easy upgrade and downgrade but when it comes to that thet give you a whole run around. Worst customer experience ever as not all their agents are actually up to date with how their systems work.
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Vumatel's replyOfficial
02 Aug 2023, 15:20Good day Jean-ann Fortuin
Kindly note that we tried to make contact with you regarding your inquiry, however, the call went unanswered. Please contact your ISP for any assistance with speed upgrades and downgrades.
Kind Regards
The Vuma Team
Kindly note that we tried to make contact with you regarding your inquiry, however, the call went unanswered. Please contact your ISP for any assistance with speed upgrades and downgrades.
Kind Regards
The Vuma Team
Vumatel's reply02 Aug 2023, 15:20
Official
Good day Jean-ann Fortuin
Kindly note that we tried to make contact with you regarding your inquiry, however, the call went unanswered. Please contact your ISP for any assistance with speed upgrades and downgrades.
Kind Regards
The Vuma Team
Kindly note that we tried to make contact with you regarding your inquiry, however, the call went unanswered. Please contact your ISP for any assistance with speed upgrades and downgrades.
Kind Regards
The Vuma Team