GG
G-man Guelton

1 reviews | Active since Sept 2022

06 Sept 2022, 13:11

Bad customer service

Very bad internet service provider,I've paid for my package a week ago and they claim to install it in 2-3 days ,I've been trying to contact them their line still busy

0
Replies (6)
Vumatel
Vumatel's reply06 Sept 2022, 13:27
Official
Good day G-man 

Thank you for getting in touch. 

Our installers did visit your area and the community did not allow them to do the installation. The matter is still being looked into. 

Should you require further assistance, do not hesitate to contact us. 

Kind Regards
The Vuma Team
GG
G-man Guelton's update06 Sept 2022, 14:14
Reviewer Update
There's no such ,my back opposite neighbor has fiber,what do you mean now ???
GG
G-man Guelton's update06 Sept 2022, 14:26
Reviewer Update
I can not believe in the odesite you have of telling lies,a couple of neighbors had theirs installed not so long ago specifically,can you answer that for me
GG
G-man Guelton's update06 Sept 2022, 14:44
Reviewer Update
I still repeat myself self,I was home the whole day and did not see anything of that nature happening,and by the way you were supposed to call me on the arrival of the installers
GG
G-man Guelton's update06 Sept 2022, 15:02
Reviewer Update
You guys advertise misleading information,it is very sad and disappointing,for the 3rd time I will have to wait for you guys ,first you guys promised to come on the 1st at 1:30 pm ,yesterday I was told that I should expect a call from the installers in within 48hours and nothing yet
GG
G-man Guelton's update17 Sept 2022, 07:43
Reviewer Update
You guys are promoting certain unfair marketing and business practices