BAD CUSTOMER SERVICE

I am so disappointed regarding Vumatel and their co operation with Cell c. The very first time I ordered my fibre through Cell C portal it gave me a problem, I paid everything that was needed but when it was time for them to deliver my router they were no where to be found. We tried calling for days and a week passed and they started calling I don't know how many consultants I spoke to from Cell c complaining about the fact that I have received my order then they came on the 2nd week of my payment. After 28days my Wi-Fi disconnected and then I activated it again ever since halfway July I've been trying to get my order back again I don't have it. I called cell c services and they are useless because they keep telling me the samething over and over again they then promised to bring me technicians up to this day they haven't arrived...they then called me on the 2nd of August and told me that the Wi-Fi had been activated again and it's working I then told them that to me it doesn't pick up and it doesn't show to me that it's working matter of fact it doesn't even work...since this morning I've been calling they don't have customer service it's so poor and they don't get back to the customer to inform them what's happening as a person who's complaining Vumatel I don't even want to talk about them because they can't man up for their problems I've had enough about this and I've been reporting to them so I just see that the only way to get proper service it's through Hello Peter.