AM
Ayanda M

1 reviews | Active since Dec 2019

03 Oct 2024, 08:44

Bad customer service

Vuma doesn’t take their clients seriously, since yesterday I have been trying to get help but nothing. I have been calling their lines from yesterday until today I am not getting any help. This is really bad for business and frustrating, no one even bothers to attend to your call.

0
Replies (1)
Vumatel
Vumatel's reply03 Oct 2024, 15:26
Official
Good day Ayanda

Please note that your first point of contact is your ISP. We have however reprovisioned your service and your link has been restored.

Regards
The Vuma Team